FAQ

A Sans Rival is a cake made up of layers of nutty meringue and creamy French buttercream. It is the Filipino adaptation of the French dacquoise cake.

A Silvana is the cookie version of the Sans Rival cake. French buttercream sandwiched between nutty meringue and best served frozen. It is a cross between a French macaron and an ice cream sandwich.

Yes, we use cashews, hazelnuts, pecans and pistachios depending on the flavours you choose. We cannot avoid cross contamination of nuts. If you have allergies please let us know.

Our desserts do not directly contain peanuts but there is always a chance of cross contamination as the production facility is not peanut free. If you or your recipient have a severe allergy, please order at your own discretion.

No, they are not.

No, none of the ingredients contain gelatin.

Both desserts are best served straight from the freezer or left out in room temperature for about 10-15 minutes to soften depending on your preference.

It is recommended that both desserts be stored in the freezer and can keep up to a month. In the refrigerator it can keep up to 2 weeks.

Our products are made fresh to order! You can place an online order any day, any time for pre-order pick up only.

After you select your products, go to the cart page and choose your preferred pick up date and time. Your order will be ready for pick up at our location in Whitby at your selected time and date.

*please note that if a date or time is unavailable it is because we've reached full capacity.

We require 1 weeks lead time on orders. Available dates will be displayed on the website up to 4 weeks in advance. It is recommended you book early to avoid disappointment as there are limited slots per day.

Thursday to Friday: 3pm – 8pm
Saturday: 10am – 4pm
Sundays: 10am – 1pm

*Please note that Sans Rival cake cups are for Saturday and Sunday pick up only. If you cannot make it for those days, pick up will be the following Thursday to Friday.

Wait for your "Ready to Pick Up" email before heading to our location. If you have not received this email, please check your junk mail/promotions tab.

 

Unfortunately, dates outside of pick-up days are our production days. We are closed Monday, Tuesday and Wednesday.

If you have not received your confirmation email, please check your junk mail/promotions tab or email us at titoparleys@gmail.com ASAP to retrieve it.

Sans Rival cakes and Silvanas can be ordered through our website and delivered Friday and Sunday through our delivery partner BLSH

*Please note some locations are unavailable for Friday deliveries!
To see if delivery is available in your area click delivery locations

Be sure to include a valid contact phone number for the person receiving the delivery. We strongly advise you opt-in to text communications with BLSH so the courier can contact you if there are any issues.

BLSH will attempt delivery for up to 5 minutes but may be forced to leave any items in an area the driver determines is most suitable for the recipient to collect later. In every such instance the driver will contact dispatch who will follow-up with the recipient to provide photos/explanation of the circumstances. 

Customers are responsible for giving accurate and adequate delivery instructions and contact information. If the courier cannot make contact with the recipient, the order may be forfeited without refund.

1. The postal code you entered is outside our delivery range

2. The postal code you entered allows for Sunday delivery only

To see if delivery is available in your area click delivery locations

The Sans Rival cake and Silvanas are made to order and we ask that you please notify us of any cancellations at least 72 hours prior for a full refund. We do our best to accommodate so please reach out via e-mail if you cannot make it to your pick up date/time. We do not offer refunds for the sans rival cake cups.

Currently, you can find our products at Tinuno, Tala and Bar'kada.

Yes, we would love to be a part of your special celebration! Please reach out to us using this form, at least 1 month prior.

If you have a collaboration or partnership request, please email titoparleys@gmail.com

If you have any questions that have not been answered, please visit our contact us page and a we will get back to you within 24 hours.

If you have a question about an existing order, please email titoparleys@gmail.com.

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.